SMS Program

What messages DeskWork sends

DeskWork sends conversational and operational SMS related to active service work. This can include booking coordination, appointment confirmations, technician timing updates, owner approval follow-ups, invoice or payment-link delivery, and support replies.

DeskWork does not use this SMS program for unrelated promotional blasts.

How customers opt in

Customers opt in by calling or texting the business number to request service, by providing their phone number during scheduling, or by continuing an active service conversation after requesting support.

Messages are sent only in connection with that service request and related operational follow-up.

Message frequency

Message frequency varies based on the service request, schedule changes, technician updates, approval status, and payment activity.

Help and opt out

Reply STOP at any time to stop receiving text messages from DeskWork for that messaging program.

Reply HELP for assistance, or contact DeskWork at ops@deskwork.org.

Rates and privacy

Message and data rates may apply according to your wireless plan.

For privacy and data-handling terms, see the DeskWork Privacy Policy and Terms and Conditions.